Cookie & Tracking Data Policy

Understanding how Send-Save uses tracking technologies

Last updated: March 2025

Cookie Preference Management

Current Status: Default Settings Active

Essential cookies for site functionality cannot be disabled and will remain active.

What We Track and Why

Send-Save uses various tracking technologies to enhance your experience on our financial analysis platform. We believe in transparency about what data we collect and how it helps us serve you better.

Essential functionality tracking ensures our financial calculators work properly, your session remains secure, and your preferences are remembered during your visit. These cannot be disabled as they're necessary for basic site operation.

Performance tracking helps us understand which financial tools are most useful to our Malaysian users, where people encounter difficulties, and how we can improve our analysis reports. This data is aggregated and doesn't identify individual users.

We also use analytical tracking to understand user behavior patterns - like which financial planning resources are accessed most frequently, or how long people spend reviewing their investment analysis results. This helps us create more relevant content for the Malaysian financial market.

How Tracking Technologies Work

When you visit send-save.com, small text files called cookies are stored on your device. Think of them as digital sticky notes that help our website remember things about your visit.

Some cookies are session-based - they disappear when you close your browser. Others are persistent and stick around for weeks or months, helping us recognize you when you return to use our financial analysis tools.

We also use pixel tags and local storage technologies. These work similarly to cookies but can store more information about your interactions with our financial calculators and educational content.

Third-party tracking occurs when external services (like Google Analytics or Facebook advertising tools) place their own tracking technologies through our site. While we don't control these directly, we carefully select partners who meet our privacy standards.

Your browser sends information automatically - things like your IP address, device type, and which pages you visit. We combine this with cookie data to understand how our Malaysian users interact with different financial planning features.

Managing Your Privacy Choices

You have several options for controlling how we track your activity on Send-Save. The easiest method is using the rejection button above, which immediately stops all non-essential tracking.

Browser-level controls offer more granular options. In Chrome, Firefox, Safari, or Edge, you can access cookie settings through the privacy or security menu. Here you can block all cookies, allow only first-party cookies, or set cookies to be deleted when you close your browser.

For Malaysian users concerned about data sovereignty, note that essential cookies are processed locally, while some analytical data may be processed by international partners like Google Analytics. You can opt out of Google Analytics specifically through their browser add-on.

Mobile users can manage tracking through their device settings. iOS users should check Settings > Privacy & Security > Tracking, while Android users can review Google Privacy settings and individual app permissions.

Ad blocker software often includes cookie blocking features. Popular options like uBlock Origin, Privacy Badger, or Ghostery can prevent many types of tracking automatically, though they might interfere with some site functionality.

Remember that disabling all cookies will affect your experience - you might need to log in repeatedly, lose your calculator settings, or see less relevant content recommendations.

Data Retention and Your Rights

Different types of data have different lifespans in our systems. Session cookies disappear immediately when you close your browser, while preference cookies might stick around for up to 12 months to remember your dashboard settings.

Analytical data is typically retained for 26 months in aggregated form - long enough to identify trends in how Malaysians use financial planning tools, but not so long that outdated information skews our insights.

You can request deletion of your personal data at any time by contacting our support team. This includes cookie-based profiles, usage analytics tied to your account, and any tracked preferences or settings.

Under Malaysian privacy regulations and international standards we follow, you have the right to know what data we've collected, request corrections to inaccurate information, and ask for complete deletion of your tracking profile.

Automated deletion occurs for inactive accounts - if you haven't used Send-Save for 3 years, we automatically purge associated tracking data and cookie-based preferences to keep our databases clean and protect your privacy.

Questions About Our Data Practices?

Send-Save Privacy Team
Lot 1197, Sungai Karang, 26100, Kuantan, Pahang, 26080, Malaysia

Email: support@send-save.com
Phone: +60 88 232 054